Sub-processors
Last updated: 27 September 2026
A sub-processor is a company we use that may handle data you put into Brix, or data about how you use it. This page lists every one of them.
Infrastructure
| Company | What it does for us | Data it may hold |
|---|---|---|
| Cloudflare | Hosting, content delivery, application platform, database, and media storage. Cloudflare also provides the fallback machine translation described below. | Everything you upload and everything the service stores |
Billing
| Company | What it does for us | Data it may hold |
|---|---|---|
| Chargebee | Subscriptions and invoicing | Your name, billing email, company, plan and screen count |
| Stripe | Card payments | Your payment details. Card numbers go to Stripe directly. Brix never stores them. |
Running the service
| Company | What it does for us | Data it may hold |
|---|---|---|
| Resend | Sends service email: invitations, alerts and receipts | Recipient name and email, and the content of that email |
| Sentry | Reports software errors to us | Technical diagnostics, which can include the page you were on and your account identifier |
| Anthropic | Machine translation, when you show content in a language other than your workspace default | Text shown on your screens, and text in the app interface, while it is being translated |
Machine translation runs through Anthropic first. If that is unavailable, the same text goes to Cloudflare Workers AI instead. No other company sees it.
Sales and support
| Company | What it does for us | Data it may hold |
|---|---|---|
| Close | Our customer records: sign-ups, demo requests, and emails and calls with our team | Your name, email, phone, company, country, and notes of our conversations with you |
| People Data Labs | Looks up public company details from the domain of a sign-up or contact-form email | Your work email address and company domain, while the lookup runs |
| Twilio | Phone calls between you and our team | Your phone number, call times, and a recording when a call is recorded |
Website only
These see visitors to brixsignage.com. They do not see anything inside your account. All of them stay off until a visitor allows them. See the Cookie Notice.
| Company | What it does for us | Data it may hold |
|---|---|---|
| Visitor numbers, and which advert led to a sign-up | Visitor IP address and pages viewed | |
| Microsoft | How visitors move through a page | Visitor IP address and pages viewed |
| Which campaign led to a sign-up | Visitor IP address and pages viewed | |
| Cal.com | Booking a demo call. The booking window runs on our own domain, book.brixsignage.com, and sets no cookies; Cal.com receives your details only when you actually book. | Your name, email and the time you chose |
Changes to this list
We update this page when we add a sub-processor, remove one, or use one for a new purpose. To get an email when this list changes, write to [email protected] and ask to be added to the notification list.
For security and procurement reviews
If you need the legal entity name, country of processing, and transfer mechanism for each company above, write to [email protected] and we will send them. Ask at the same address for our Data Processing Addendum.